Why Transportation Network Companies (TNCs) Are an Important Component to a Solid NEMT Network
Non-emergency medical transportation (NEMT) is one of many markets in the mobility landscape that are experiencing changes. One of the most recent changes has been adapting to service disruption as a result of transportation network companies (TNC). TNCs provide on-demand transportation services for passengers and have entered the rapidly growing NEMT market. They are also known as “ride hailing companies”. Despite TNCs being a newer transportation provider in the NEMT industry, they have become an important component in the dependability of NEMT networks for the following reasons. The Modernization of NEMT Given the digital component many TNCs bring into the NEMT industry, this modernization has resulted in substantial annual savings. A 2018 study from the A merican Journal of Public Health estimates the modernization of NEMT saved approximately $537 million. The transparency, accountability, and analytics that TNC technology provides offers value to riders and NEMT compani...